Help and Customer Service
Refund Policy
Last updated: 23-09-2025 At The Chennai Computers, we aim to provide the best customer experience. If you are not fully satisfied with your purchase, please review our refund and return policy:
1.Eligibility for Refund Products must be returned in their original condition, with all accessories and packaging. Proof of purchase (invoice/receipt) is required. Refunds are applicable only for defective, damaged, or wrongly delivered items.
2.Non-Refundable Items Software licenses, digital products, and downloadable content. Customized or special-order products. Services once delivered (e.g., doorstep repair).
3.Refund Timeline Refunds are processed within 7–10 business days after inspection of the returned item. Refunds will be made to the original payment method used at the time of purchase.
4.Replacement / Exchange Instead of a refund, you may request a replacement or exchange for eligible items, subject to availability.
5.Contact The Chennai Computers 307, Kasim Plaza Complex, Triplicane High Rd, opp. to NOORI DRESSES, Padupakkam, Triplicane, Chennai, Tamil Nadu 600005